Refund policy
7-Day Return Policy
We want you to be satisfied with your purchase! If you are not completely happy, you may return eligible items within 7 days of delivery, subject to the following conditions:
Eligibility for Returns:
- Items must be in original condition, unused, and in their original packaging.
- Digital products and customized items are not eligible for return.
Return Process:
- Contact Us: Email us at sales@mamfirst.com within 7 days of receiving your order to initiate a return.
- Return Shipping: Customers are responsible for return shipping costs. We recommend using a trackable shipping method.
- Inspection & Refund: Once we receive and inspect the item, we will process your refund. If approved, a refund will be issued to your original payment method. Refunds can take up to 10 business days depending on your financial institution.
If you have any questions, feel free to reach out to us at sales@mamfirst.com.